Responsible Lending

Gramercy acts honestly, with integrity and treats all potential borrowers fairly and reasonably.  We will only provide borrowers with a finance contract that borrowers can afford to repay without causing substantial hardship.

We are required by law to make reasonable inquiries about the borrower’s requirements and objectives in relation to any finance contract recommended by us; and about the borrower’s financial situation. We are also required by law to undertake reasonable inquiries to verify the borrower’s financial situation, to make a final assessment as to whether any finance contract recommended by us is unsuitable. By law we can only provide borrowers with a finance contract which we deem is not unsuitable, assessed on the basis of the borrower’s current financial situation.

In verifying a borrower’s financial situation, we may conduct a credit history check, will peruse bank statements, and consider all other relevant information.

We are completely transparent of all interest, fees and charges.

If you feel as though you cannot make a repayment obligation we are here to help provided that you give us reasonable notice.